Terms & Conditions

Meadow View Cottage Terms and Conditions

Bookings are subject to the following terms and conditions as agreed to at the time of booking. It is important for you to read and understand the terms and conditions and advisable for you to take out comprehensive travel insurance before you proceed with your booking.
• A contract will come into existence when we receive your deposit payment and email you a receipt of booking for the holiday dates shown on the booking form. The contract binds you & all the members of your party. It is your responsibility to ensure that all members of your party accept the terms of the contract set out in these terms & conditions. Failure to disclose all relevant information or comply with these terms may lead to termination of the contract & loss of the booking.
• A deposit of 20% of the holiday price is payable at the time of booking. Bookings made less than ten weeks before your arrival date must be accompanied by the full amount of the holiday cost.
• The balance must be paid so as to arrive no later than eight weeks before the commencement of your holiday. If the balance is not received by the due date as specified on your booking form, then your holiday will be treated as a cancellation, and you will remain liable to pay the balance of the rent.
• All cancellations must be immediately notified by telephone and then in writing by email. If you cancel your holiday more than ten weeks before it is due to start, then your deposit and payment will be returned less an administration fee of £50. If you cancel less than ten weeks prior to the holiday then the deposit will be forfeited, the full balance remains due and is not refundable unless we can re-let your week/weeks which we will endeavour to do. If we do re-let the week, we will refund your payment less the deposit (to cover any loss or discount we may have had to apply to re-let the week).
• We strongly advise that you take out comprehensive travel insurance. If you choose not to, then you accept responsibility for any loss that you may incur due to your cancellation.
• Your booking will not be cancelled by the owner except in exceptional circumstances beyond our control. Notification will be given of the cancellation as soon as possible and we will promptly refund all payments made for your holiday. Our liability for cancellation will be limited to payments made to us by you.
• The number of persons using the accommodation at any time must not exceed 4 guests + 1 baby/toddler (in a cot provided by the guest) and only those people listed on the booking form can occupy the apartment. We reserve the right to terminate the booking without notice and without refund in case of a breach of this condition.
• Bookings cannot be accepted from persons under eighteen years of age.
• We (the owner) reserve the right to refuse a booking without giving any reason.
• We or our representative reserve the right to enter the apartment at any time to undertake essential maintenance or for inspection purposes.
• Tenancies normally commence at 4.30pm unless otherwise agreed and guests are required to vacate the apartment by 10am on the day of departure. This allows the accommodation to be thoroughly cleaned and prepared for incoming guests. Please ensure that the there is no washing up left. Instructions for waste are provided. Please leave any rubbish left at the end of your stay in a black bin liner provided in the kitchen.
• Smoking anywhere inside the premises will result in immediate termination of occupancy and forfeiture of all payments. Candles must not be used inside the premises. This must be strictly adhered to and any damage or extra cleaning caused by smoking or using candles will be at your expense.
• Well behaved dogs (1) are permitted but not allowed on any furniture or beds. Wet or muddy dogs are not allowed in any carpeted areas.
• Damage deposit – In making a booking you accept responsibility for any theft, breakage or damage caused by you or any member of your party and agree to indemnify us in full for any loss that we may incur as a result.
• A damages / additional cleaning deposit of £150.00 will be requested with the balance before your arrival to be paid via BACS. The security deposit will be returned one week after the end of your holiday less the cost of damages/breakages which may have occurred.
• Please treat the facilities & accommodation with due care so that other guests may continue to enjoy them. In the event that you notice damage in the accommodation please let us know immediately so that we can take the appropriate action. If there have been any breakages during your stay, we would be grateful if you could advise us of them at the earliest opportunity so that things can be put right before the arrival of the next guests. The accommodation will be inspected at the end of the holiday & you may be charged for any loss or damage found to have occurred. This includes drainage issues, fort example caused by flushing wipes etc down the toilet or washing wet suits in the bath
• Please lock both the doors and make sure you close the windows whenever you leave the property unoccupied.
• The owner reserves the right to make a charge to cover additional cleaning costs if the client leaves the property in an unacceptable condition.
• Please note that in the event that any keys issued are not returned at the end of your stay, then the cost of replacement will be charged to you.
• The client may not in any circumstance re-let or sublet the property, even free of charge.
• The owner shall not be liable for any temporary defect or malfunction of any equipment, machinery or appliances in the building. Please notify us immediately of any problems and we shall endeavour to fix them as soon as possible. Please do not attempt to repair things yourselves.
• On-site parking is provided; guests accept that they park their vehicles at their own risk.
• Parents/guardians are responsible for the behaviour of all children under 18.
• We reserve the right to terminate a holiday without compensation where the unreasonable behaviour of the persons named on the booking (or their guests) may impair the enjoyment, comfort or health of others.
• Any problem or complaint which the guest/s may have concerning their holiday should be immediately reported directly to the owners and we will endeavour to put matters right.
• We reserve the right to make reasonable amendments or additions to these terms and conditions without notice.
• Guests must not put any fat, bleach, or harsh cleaning products down the drains! Bins are provided in the bathroom/WC, please only put toilet paper in the toilets. Don’t wash wet suits in the bath shower etc
• This property is privately owned, is our business as well as our ‘home from home’ and has been our dream to own for some time. We expect and ask all guests to enjoy the facilities and treat the property with the same respect that they would within their own home